FAQ

Payment

We currently accept paypal, money orders and checks.
Paypal offers paying with credit cards without an account.

 

Printing

All orders are printed to order, in-house, on archival paper. All prints are printed using a Canon IPF8300 with a 12-color LUCIA pigment ink system. Rated for 100+ years.

 

Shipping

Please refer to my Processing + Shipping page for info. 

 

Damages

All items lost or damaged will be replaced with provided proof. All orders are shipped with a tracking number to ensure they arrive safely.

 

Framing

We do not include frames or mat boards. Beautiful budget friendly fames can be purchased from stores like Ikea, Pottery Parn, Target, or Aaron Brothers [penny sale!]

 

Returns

Returns will be accepted minus shipping and a 15% restocking fee. Items returned in poor shape will not be refunded. Refunds must be initiated within 15 days upon recieving your order.

Custom Orders: Due to the time that goes into your custom artwork, no refunds will be accepted. Constant communication during the production process will ensure you love your artwork!

 

International

We ship international! Shipping costs vary depending on the size of the order and the country you live in. We have set flat-rates but shipping can be less depending on your location. Feel free to contact us to see if shipping costs can be reduced at info@dieselandjuice.com.

 

Original or High-Res Digital Files

Artwork can be licensed but does come with restrictions. Pricing starts at $300. Files are available for wedding invites and logos/branding but will not be available for personal printing or commercial products. 

 

Charity Donations

Donations are only given to fundraising auctions that benefit animals. Your organization must be a registered 501 c-3 nonprofit organiztion and you must include your organizations tax id number. Due to the high number of requests received, not all requests can be filled.

 

 
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